Frequently Asked Questions
Everything you need to know about bringing Yard into your home.
What is the typical delivery timeframe for furniture?
Most of our standard pieces ship within 5-7 business days. Custom upholstery or oversized items may take 4-6 weeks for delivery via our specialized white-glove service.
Do you offer international shipping?
Currently, Yard ships within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that a restocking fee may apply to large furniture items, and final sale items cannot be returned.
Are your wood products sustainably sourced?
Yes, we prioritize sustainability. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure minimal environmental impact.
How can I track my order?
Once your order departs our warehouse, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible financing options through Affirm for larger home investments.